Why is a yogi unable to book a class?
There are a variety of reasons for why a yogi is unable to sign up for a class, or why a teacher cannot sign up the yogi. When signing up fails, a notification always appears that provides insight into why signing up failed.
Reasons why booking fails
Yogi signs up with a membership: The maximum number of classes a week, month, or period has been reached
For example, a yogi can follow one class per week at max. When a yogi wants to book another class in that same week, the yogi will receive an error message stating it isn't possible.
Yogi signs up with a class pass: The yogi runs out of credits
When the yogi runs out of credits, but the class pass is still valid, the class pass will still remain active on the yogi's profile. However, the yogi cannot book any classes using this class pass.
The class pass isn't valid (yet) on the date the yogi wants to sign up
A yogi purchases a class pass, but the start date is next month.
The class can only be booked with required class passes or memberships that aren't currently in the yogi's possession
When you selected that the class could only be purchased with a specific product, the yogi will receive a notification that they can't book the class with their current membership or ClassPass.
The class is fully booked
Wanneer de wachtlijstfunctie is uitgeschakeld, kan de yogi zich niet meer inschrijven voor de les. Wanneer je de wachtlijstfunctie inschakelt, wordt de yogi op de wachtlijst van die les geplaatst.
The class cannot be booked
When creating the class, if you selected the option that prevents yogis from booking it themselves, the class will still appear on the calendar, but they won’t be able to book it on their own. For example, in the case of a private class, yogis can see it listed but won’t have the option to book it themselves.
The booking window had ended
If the studio has set a booking window that has already closed by the time the yogi tries to book, they won’t be able to complete the booking. Bookings must be made within the designated window set by the studio.
The booking window hasn't started yet
If the studio has set a booking window that hasn't started by the time the yogi tries to book, they won’t be able to complete the booking. Bookings must be made within the designated window set by the studio.
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