When does the validity of a purchased class pass start?

If you offer class passes to your yogis, your yogis can purchase them by booking a class or purchasing the membership on the My Schedule page.

There are three moments in which a class pass can start:

When you have chosen a validity period with a set start and expiry date

When creating a class pass, you can choose between the option Valid for an X number of days, weeks or months and the option Set start and expiry date

To set a start and expiry date:

  1. At the Validity period, select the Set start and expiry date option
  2. Select the validity period in the calendar view and click Apply. Note that your product is also valid on the dates highlighted in dark blue:

Screenshot_2023-03-13_at_15.30.30.png

In this example, the product is valid from the 13th to (including) the 17th of March. 

The day of the first booked class via the class schedule

If a yogi wants to book a class in the future and does not have a valid class pass, the yogi will be prompted to purchase one. After purchasing, the yogi is booked into the class with a valid class pass. The validity of the class pass starts on this date. Note that if a yogi decides to book a class before this date, it is not possible to book a class with this class pass. As a teacher, you can manually adjust the start date of a class pass if you have agreed to do so on the yogi's page.

The day of purchase of the class pass when bought via My schedule

If a class pass is purchased by going to My Schedule. The class pass will be valid from the day of purchase. The yogi will also get the possibility to enter a different start date.  If a yogi decides to buy a class pass while another class pass is still valid, these two class passes will have an overlap in validity. You can change the start date of the class pass if you wish to do so on the yogi's page.

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